Privacy Policy

RecreTec, Inc. ("RecreTec") is an Oregon company operating this web site offering raft frame and raft frame components. As part of our service, we ordinarily collect certain information from our customers necessary to create the high quality, custom, rafting frames we specialize in. The information we collect from our customers usually includes names, postal and email addresses, and other data unique to the specific items being purchased by the customer.

RecreTec's privacy policy is simple and strict; we do not disclose any customer information to third parties without the customer's explicit, knowing consent. Our in-house staff may review the information if necessary to assist with a technical problem, reply to inquiries or resolve billing issues. Moreover, all information supplied as part of a credit card purchase is encrypted and processed on our secure server to prevent fraudulent interception.

On this web site, "session cookies" are enabled. A cookie is a very small data file sent from RecreTec's server to the customer's hard drive. Using the cookies enables customers to maintain their shopping cart from multiple sessions. The cookie also allows the customer to log in to the web site to customize their experience. The only data in the cookie is a unique customer ID number. RecreTec does not use cookies for any other purpose.

Finally, RecreTec tracks the number of hits to its web site, the search terms used to "find" RecreTec's web site, and the IP ("Internet Protocol") address of each visitor. None of the foregoing data allows RecreTec to identify with particularity the names, addresses or other information about these visitors. This information is used to assist RecreTec with its own marketing efforts.

Refund Policy

You must obtain a return authorization from RecreTec to return any of our products. You will be responsible to pay return shipping. RecreTec offers a full refund of the purchase price within 10 days of purchase. Between 10 and 30 days of purchase there will be a 20% restocking fee. After 30 days All sales are final.

Disclaimer

Prices and availability of our products and services are subject to change without notice.  We reserves the right to adjust pricing, products, and service offerings for reasons including, but not limited to, changing market conditions, product or materials discontinuation, product or materials unavailability, and errors in advertisements.

RecreTec really tries to ensure the accuracy of the information published on our web site.  However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. 

We make no representations about the suitability of the information and graphics presented on this site.  All such documents and graphics are provided "as is" without warranty of any kind, express or implied. We do not warrant the currency, accuracy, or reliability of any site information, including information about product price, availability, or product specifications.

Photographic, typographic, or other errors on this web site are subject to correction when ordering.  We apologize in advance for any pricing errors that may occur, including those due to technological problems beyond our control or errors in entries.

While it is our goal to ensure the accuracy of our product and pricing information, errors or necessary changes may occur.  If a pricing error occurs on our web site or in print, we reserve the right not to honor those prices that are mistakenly stated, printed, or listed incorrectly.

We will correct errors where discovered, and reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted. We will attempt to contact you with notice of such changes.

Without prior notice, we reserve the right to revoke any offers and to correct any errors, inaccuracies, typographical errors, or omissions that may relate to product descriptions, pricing, availability, or your overall order.

RecreTec cannot be held responsible for errors in measurements taken by customers. If dimension errors are discovered we will attempt to correct the error in as quick and efficient a manner as possible. Any extra labor and material costs will be billed at retail cost and shop rate.